Big changes are coming to aged care in Australia. From 1 July 2025, the current Home Care Package program will be replaced by a new, simpler system called Support at Home. This change is designed to make it easier for older Australians to access the care they need while continuing to live safely and independently at home.
If you or a loved one are currently receiving home care services or planning to apply, it’s important to understand what these changes mean particularly when it comes to Support at Home eligibility and how you’ll be assessed.
What is the Support at Home program?
The Support at Home program is a government initiative to improve how aged care services are delivered in Australia. It will combine existing programs into one streamlined system, providing clear information about services, eligibility and funding.
Under this program, eligible older Australians will receive an individual support plan and a quarterly budget to access care and support services. If you are already receiving a Home Care Package, on the national waiting list, or receiving short-term restorative care, you will automatically transition to Support at Home without needing to reapply unless your care needs change.
Who is eligible for Support at Home?
Support at Home eligibility is determined through a formal assessment process. From 1 July 2025, you may be eligible if you meet one of the following criteria:
- You are over the age of 65
- You are an Aboriginal or Torres Strait Islander person over the age of 50
- You are over the age of 50 and at risk of homelessness
